Customer Success is your next revenue line
Go live in weeks, see impact this quarter — the only platform where every Customer Success activity drives real ARR and NRR.
How it works
Lead submits form
Your prospect raises a hand via your existing contact form.
AI qualifies & drafts mini-BRD
Agentic flows extract requirements and generate a fulfilment-ready brief.
Expert matched & engaged
Bid pool routes to the best expert/partner; customer hears back fast.
Turn "Contact Us" into closed deals with automated onboarding and expert matching.
The Vendor's Dilemma: product demand exists, but "Contact Us" stalls the journey. Sustentus closes the gap — qualifying, specifying, and routing every request to fulfilment-ready action.
Product — From contact to fulfilment, revenue not just retention
Sits between your CRM and delivery — qualifying, specifying, and routing every enterprise lead to fulfilment. Unlock new revenue from every stage.
Automated Lead Routing
Instant categorisation and routing by industry, deal size, and complexity.
Mini-BRD Generator
AI + CSM hybrid generates concise fulfilment-ready briefs.
Expert Bid Pool
Match to vetted experts, partners, or internal teams with SLAs.
Solutions for every stage — prove ARR & NRR impact this quarter
Self-Service (SMB): launch in hours with guided setup and AI onboarding.
Growth (Mid-market): CRM sync, workflows, and modular add-ons.
Managed (Enterprise): dedicated CSM's and Service Delivery Managers 'SDM', custom integrations, governance.
Partner: white-label delivery and co-branded managed service.
Why your "Contact Us" is broken (and how Sustentus fixes it)
- •Manual onboarding wastes hours and kills response time.
- •No expert matching means missed opportunities and low win-rates.
- •Fragmented tools create handoff gaps from CRM to delivery.
Sustentus partner network
Co-sell and co-deliver with Sustentus. Package repeatable services, win faster with fulfilment-ready briefs, and grow recurring revenue without bench risk.
Structured processes for seamless client onboarding
Your brand, our platform, shared success
Grow revenue together with transparent compensation
"Sustentus turns interest into scoped work. Our consultants now join deals with a mini-BRD in hand."
— Partner MSP (Benelux)
Resources
Case studies, documentation, and webinars to help you evaluate and deploy Sustentus.
Integrations
Integrates seamlessly with leading SaaS ecosystems
See Sustentus Live on Your eCommerce Site
Watch the magic: Product checkout → Service selector → Lead capture. Built for SaaS vendors who sell licenses, not services.
Launch the Vendor Simulator →Takes 30 seconds. No signup required. See exactly how it boosts your long-tail closes.
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